Below you will find the entire Optimum approved modems list. Warning, there are not many options for one to purchase their own modem for Optimum’s internet service.
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Last Updated: November 1, 2020
Full Optimum Approved Modems List for November 2020
The Modems Listed Below Are All DOCSIS 3.0 Modems
♦ Indicates an Intel Puma Chipset Defect – Do Not Buy
Note: ✅ means Yes, ❌ means No
|Brand||Model #||Channels||Max Speed||VoIP||WiFi|
|ARRIS||TM1602 ♦||24×8||960 Mbps||✅||❌|
Channels: first # refers to downstream channels, second # refers to upstream channels (e.g. 16×4, means 16 downstream channels and 4 upstream channels)
The more channels, the faster the speed
Max Speed: refers to the theoretical maximum download speed
VoIP: indicates if the modem has telephone capability
WiFi: indicates if the modem has WiFi capability
Optimum Approved Modems Added in August 2017
Optimum Approved Modems Removed in April 2019
Optimum Company Information
Optimum Phone Support: 1-866-200-7273
Optimum serves the following areas: Connecticut, New York (Long Island, Bronx, Brooklyn, Westchester), and New Jersey.