Below you will find the entire Optimum approved modems list. Warning, there are not many options for one to purchase their own modem for Optimum’s internet service.
Read the Cable Modem Buying Guide to help you choose a modem. Do not forget to purchase your modem accessories.
Note: ApprovedModemList.com may receive a small commission from affiliate links, which helps to keep this website online.
Last Updated: November 1, 2019
Full Optimum Approved Modems List for November 2019
The Modems Listed Below Are All DOCSIS 3.0 Modems
♦ Indicates an Intel Puma Chipset Defect – Do Not Buy
Note: ✅ means Yes, ❌ means No
| Brand | Model # | Channels | Max Speed | VoIP | WiFi |
|---|---|---|---|---|---|
| ARRIS | TM804G | 8×4 | 343 Mbps | ✅ | ❌ |
| ARRIS | TM822G | 8×4 | 343 Mbps | ✅ | ❌ |
| ARRIS | TM1602A ♦ | 24×8 | 960 Mbps | ✅ | ❌ |
Channels: first # refers to downstream channels, second # refers to upstream channels (e.g. 16×4, means 16 downstream channels and 4 upstream channels)
The more channels, the faster the speed
Max Speed: refers to the theoretical maximum download speed
VoIP: indicates if the modem has telephone capability
WiFi: indicates if the modem has WiFi capability
Optimum Approved Modems Added in August 2017
Arris TG1672G
Optimum Approved Modems Removed in April 2019
ARRIS TG1672G
Cisco DPQ3212
Motorola SBV6220
Optimum Company Information
Optimum Phone Support: 1-866-200-7273
Optimum Regional Phone Support
Optimum Chat
Optimum Service Centers
Optimum FAQ
Optimum Support
Optimum Facebook
Optimum Twitter
Optimum YouTube
Optimum serves the following areas: Connecticut, New York (Long Island, Bronx, Brooklyn, Westchester), and New Jersey.
DPQ3212 confirmed not compatible with Altice 200Mbps.
It should be. The Cisco DPQ3212 appears on the Optimum certified modems page.
https://www.optimum.net/FAQ/#/answers/a_id/3832#option